Advanced Self-Advocacy Workshop
A 6- hour certificate program in healthcare advocacy and system navigation
COMING SOON
Service Description
This three-part certificate program provides in-depth training in healthcare navigation, advocacy strategies, escalation pathways, and self-advocacy communication skills. Participants progress from understanding system structures to applying practical tools for addressing barriers in care and advocating more effectively for themselves and others. A certificate of completion will be awarded. Session 1: Healthcare Systems, Insurance, and Medicaid Navigation Focuses on understanding how healthcare systems function, including provider roles, referrals, care coordination, insurance basics, in-network and out-of-network coverage, and Medicaid navigation. Participants learn how system structures can affect access to care and build foundational skills for navigating healthcare more effectively. Session 2: Advocacy, Escalation, and When Care Breaks Down Teaches participants how to respond when healthcare concerns are not addressed. Topics include recognizing breakdowns in care, understanding escalation pathways, navigating complaint and grievance processes, and using structured advocacy strategies to pursue resolution and support. Session 3: Communication, Bias Awareness, and Self-Advocacy Explore how communication patterns, power dynamics, and subtle bias can affect patient experiences. Participants build skills to recognize communication barriers, strengthen self-advocacy, and practice approaches for responding more effectively in real-time healthcare interactions.
Cancellation Policy
Booking, Cancellation, Refund, and Participation Policy Registration and Payment Payment is required at the time of registration to reserve a workshop seat or service appointment. Registration is not confirmed until payment is received. All individual services outside of group or organizational-level workshops are for one person only and may not be shared, transferred, or used by multiple individuals unless expressly authorized. Refund Policy Refund requests made within 24 hours of purchase may be considered for a full refund if the workshop or service has not been accessed, attended, or started. After 24 hours, refunds are not guaranteed. All refunds and rescheduling requests are reviewed and granted at the sole discretion of Bridge Care Connections. Refunds will generally not be issued for: No-call/no-show appointments Missed workshops or sessions Failure to complete a workshop Accessed or partially completed workshop materials Unused access No-call/no-show appointments are non-refundable. Rescheduling Policy Rescheduling requests may be considered at the discretion of Bridge Care Connections and are not guaranteed. Failure to provide notice before a scheduled individual service may result in forfeiture of the appointment. Scholarship Policy Scholarships, reduced-cost seats, or sponsored access are offered based on availability and are provided on a first-come, first-served basis. Submission of an application or eligibility request does not guarantee scholarship placement. Availability may be limited. Attendance and Access Workshop access is limited to the registered participant only unless otherwise stated for organizational contracts. Certificate Policy Upon successful completion of the required program all components and certificates will be issued electronically within 2 business days. Participants may not share, duplicate, record, reproduce, or distribute workshop materials without written permission. Educational Use Disclaimer Workshops, resource navigation services, and case management support are educational and supportive services only. Services do not constitute: Medical advice Legal advice Clinical treatment Emergency services Insurance coverage determinations Participants should consult licensed professionals regarding their individual circumstances. No Guarantee of Outcomes Participation does not guarantee any particular healthcare outcome, complaint resolution, insurance result, benefit approval, advocacy